A security system should defend your property. But what actually transpires if your home security alarms go off in Boston? What actions should you take to ensure you and your family are secure?
Your first priority is to avoid panicking. Know that your 24/7 monitoring professionals are always standing by to assist. Then proceed with the recommended actions to be fully equipped to handle any urgent situation.
Our 24-Hour Specialists Help You Stay Safe
A 24-7 monitoring specialist is immediately alerted when your Boston home security alarms go off. After a representative is notified, they will reach out to you n a hurry to figure out what set off the alarm. Your alarm will go off in various situations, including:
In cases where the alarm was tripped accidentally—like forgetting that your entry-point sensors are switched on when you open a window— an agent will reach out to figure out if help is needed. Supply them with your predetermined password, and they will deactivate the alarm.
In a true emergency, your monitoring team member will send out emergency personnel, including police, fire, and EMS, to your property. They can also serve as the point of contact in the event you aren't at home. The monitoring agent will even inform authorities which entry sensor was triggered, giving them a forewarning for a potentially life-threatening situation. Your monitoring professional will stay on the line with you to help you stay in control and let you know what the next steps should be.
Recommended Steps if Your Alarm Goes Off In Boston
Being awoken in the middle of the night to an alarm echoing through your house is terrifying—particularly if you aren’t clear as to why it’s occurring. The most beneficial thing you can do is stay as calm as possible and proceed with the following:
In the first place, find a safe location. Collect your family and pets as quickly as possible and relocate to a protected area at your property or exit as quickly as possible. It's a natural response to feel like you need to deal with the problem in your home, but this is not the best course of action. Alternatively, focus on keeping yourself and your family protected and letting the authorities deal with the crisis.
Third, keep in close contact with your monitoring specialists and emergency responders. You can get connected, so everyone is sharing information. Or, if you can't get a direct call to emergency services, you can still receive updates through text messages. Even in false alarm situations, it's wise to maintain communications with all teams so you will be prepared should a real emergency take place.
Defend Against All Security Risks in Boston with Secure24 Alarm Systems
From false alarms to actual emergencies, Secure24 Alarm Systems ensures your loved ones and property are completely protected. With around-the-clock monitoring, home automation, and safety alarms, your home will remain the secure environment you’ve always wanted. Create your ideal home security package by completing the form below or reach out to (617) 430-5865 to get started.